![]() ![]() In Death by Meeting, Patrick Lencioni writes that having disagreements keeps participants engaged, so you should actively look for signs of disagreement. While you want to manage this tension, some argue that having a little drama during a meeting is a good thing. (Shortform note: Such open discussion can create a good deal of tension between those giving feedback and those receiving. Although this process can be uncomfortable and potentially embarrassing, the feedback could save receptive employees from being fired in the future. A manager and her team gather for several hours and go around the room as each employee takes a turn receiving feedback. Hastings saw that the discussions following written feedback were effective, so he implemented live 360 reviews. And third, motivate them to change by setting goals for their improvement.) Process 2: Live 360-Degree Reviews Second, make sure they commit to making the necessary changes. Then, work with them to address the feedback in three steps: First, make them aware of what they need to do to implement the feedback. (Shortform note: Make the most of 360s and the vital feedback they provide by following up with individuals to make sure that they understand the feedback. ![]()
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